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Computer Not Recognizing GoPro? Here’s How to Make it Show Up

So you’re trying to upload your photos and videos – but your computer isn’t recognizing your GoPro camera? In this post, you’ll learn how to fix the problem of your GoPro not showing up on your PC. I include 5 methods, plus answer some common questions.

computer not recognizing gopro camera

How to Make Your GoPro Show Up on PC

If you’re struggling with getting your footage off your camera, I feel your pain. It should just work, shouldn’t it?

But don’t worry. It isn’t that complicated. A few tips and pointers and you shouldn’t have this problem again.

First, I recommend you check out our guide to connecting a GoPro to a computer. It covers the basic methods (with a card reader and USB cable). It could be that you’re missing just one step.

If you have a pretty good handle on connecting things, let’s get started.

1. Turn on Your Camera

The number one reason a computer won’t recognize a GoPro is that it isn’t on. Simple fix, right? So, is your camera on?

This solution works if you’ve connected your camera with a USB cable to your computer. The camera requires power to display and transfer photos and videos to your computer.

2. Check your Memory Card

Take a second and check your microSD card.

Here’s what to check on your memory card:

  1. Is there any visible damage? Look for dust, residue, warping, or anything else to suggest it isn’t in working order.
  2. Is it properly installed? If it isn’t seated correctly or only half in there, it can’t be seen or read. Your computer requires an SD card in order to recognize the camera.
  3. Is it there? I know, we’re all smarter than that. Until one time we aren’t. It’s worth checking. Trust me.
gopro not connecting to computer

3. Check your GoPro USB cable

There are a couple of things your checking here.

  1. First, is the cable well connected to the computer? And to your camera? Both ends should be flush and inserted the whole way. Watch for loose connections – this might identify a damaged cable or USB port.
  2. Second, is the cable in good shape? They can get some rough treatment. If the cable has been kinked or broken, it might not be communicating data back and forth.

If you have a concern, try to swap it out with another cable. It might be time for a new cable.

Here’s a nice set of USB-C to USB A cables. They come in 3, 6, and 10-foot lengths. Of course, it’s always important to double-check which specific cable your GoPro needs.

USB-C is a pretty common cable – powering lots of other devices, including many phones. It might be worth checking for a spare cable so you can get your images uploaded today.

4. Try Another USB Port

So if your cable looks in good shape, it might not be the problem. It could be that your computer’s USB port isn’t quite right.

This could mean that it’s a little damaged. But sometimes, these ports – especially on older gear – can be a little temperamental. Just move the USB A cable to another port and try again.

If it works, it’s a simple fix. Takes just a couple of seconds.

5. Try Another Connection Method

So if you’re still striking out – and your GoPro just won’t show up, it’s time to try a different method.

If you’ve been trying to connect your GoPro via USB to your computer, now you should try this.

  1. Remove your microSD card from your GoPro.
  2. Insert it into a USB card reader or SD card adapter.
  3. Now insert this into your computer.
  4. Open File Explorer (press Window Key + E)
  5. Now you should see your SD card. It will likely have two folders: DCIM and MISC.
  6. Open the DCIM folder. Now you can just drag and drop your photos and videos to your computer.

If there is a problem with your camera or USB, this method should work – because it bypasses both.

If this doesn’t work, it appears your microSD card has been damaged.

computer not recognizing gopro

Do I Need a GoPro Driver?

No. GoPro cameras don’t require a specific driver to connect to a computer.

While they do use an MTP device driver, this isn’t specific to GoPro. MTP stands for Media Transfer Protocol, and it’s used to connect devices via USB as a storage device.

My Camera isn’t Recognized in GoPro App

This can result from some of the problems we covered earlier in the post. Things like a broken or damaged USB cable or a damaged USB port will cause your camera not to be recognized.

To solve this, I recommend using a microSD card reader. This will bypass your camera and USB cable and help you identify if that is the problem.

Windows 10 Won’t Recognize GoPro Camera?

The problem could be related to a technical issue, it may be a damaged USB port on your camera or on the computer.

To troubleshoot this, you could try plugging the USB cable into another port on your computer. Or try another USB cable.

But to access your photos quickly, I recommend removing the memory card and using either a card reader or adapter. Now you can insert this into your computer and access your files immediately.

More reading: How to Delete GoPro Photos and Videos and 5 ways to format your SD card.

Have another camera brand? Here’s how to get your computer to recognize it.

Your Turn

Hopefully, this has fixed your problem, and now your GoPro is showing up on your computer. What was the problem for you? I would love to hear what worked. Join me below!

con fused

Friday 9th of September 2022

when i connect my hero 7 black with the usb cable that got with the camera MyComputer shows me a OpenWrt DLNA Server folder instead of the GoPro folder it showed in the past

Any idea why it would do that?

Neill Barr

Sunday 9th of January 2022


I have an old Hero4 bought in 2014. It has worked reliably until just recently. I was able to connect via USB cable (on my windows10 pc) and via wifi and app on my nothing except "busy", long delays in response to button pushes and freeze-ups.

I have tried multiple USB cables, new and different SD cards (with correct formatting), retting the camera, and resetting the wifi. I get the feeling it is probably a firmware related issue (which I have not updated in a while BTW). Can the firmware be updated using the SD card alone (as cable and wifi connection apparently not to be an option).

I am reluctant to throw this old favorite camera away, even though it is 'old tech' as everyone keeps saying, as I have all the good hardware in the world for it.

Regards, Neill


Thursday 1st of July 2021

GoPro 9 Black, MacBook Pro... The only suggestion here that could potentially work is taking the card out and inserting it into the computer manually. All the others are just common sense "check if you've actually forgotten to do something obvious". This certainly isn't a fix for getting a GoPro 9 to connect to a Mac... Ironically, the GoPro when connecting to the iphone also says that the HVEC codec is incompatible with the iPhone for which GoPro provide software... I've never bought such a useless piece of crap! Anyone got any real suggestions as to how to get the MacBook to recognise it?

Benji Le

Friday 5th of March 2021

Go into your GoPro settings under USB connections and switch it to Connect to MTP and it will show up under This PC, you're welcome! -Benji

Mike Moran

Thursday 31st of December 2020

I bought a new Go Pro 8 Black. I had a miserable time trying to get videos to play on a computer. I spent way too much time on You Tube trying to figure out how to play the videos. I was on the phone with Go Pro chat and I could not play a single video on the computer. I was told to read a long paper on why computers cannot play video and files to download to play Go Pro videos. Nothing worked. I finally went to your web page: I followed your instructions and was playing Go Pro videos on my computer within one minute. You have done a fantastic job. As far as I am concerned, I am sticking with you. If you have a list of other go ways to use the Go Pro I would appreciate knowing about them. Thank You!!!!

Bryan Haines

Sunday 3rd of January 2021

Thanks Mike - I'm glad to hear it. Enjoy your new camera!

We have tons of new content that we'll create this year - stay tuned!